Customer-Centric Thinking For Customer Success
Published 7/2026
Created by Lois Egbom
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 13 Lectures ( 1h 34m ) | Size: 911.9 MB

Built to Win Designing a CustomeCentric Culture that Drives Value for Your Business | 4.2 MB

Title: Built to Win Designing a CustomeCentric Culture that Drives Value for Your Business
Author: Annette Franz
Category: Business & Finance
Language: English | 103 Pages | ISBN: 9798891881433

Customer Passion 101 Ways to Meet Customer Expectations and Stand Out | 1.56 MB

Title: Customer Passion 101 Ways to Meet Customer Expectations and Stand Out
Author: Steven Van Belleghem
Category: Business & Finance, Marketing & Sales, Customer Service
Language: English | 248 Pages | ISBN: 1398627828

Customer Management Growth, Value and Loyalty | 5.28 MB

Title: Customer Management Growth, Value and Loyalty
Author: Bruno Busacca, Giuseppe Bertoli, Cristian Chizzoli, Kurt Munz
Category: Business & Finance, Marketing & Sales, Research
Language: English | 360 Pages | ISBN: 9791281627741

Customer Service Skills for Success 2026 Release ISE | 350.34 MB

Title: Customer Service Skills for Success 2026 Release ISE
Author: Lucas
Category: Nonfiction, Family & Relationships, Relationships, Interpersonal Relationships, Business & Finance, Human Resources & Personnel Management, Skills, Organizational Behavior
Language: English | 632 Pages | ISBN: 1266431527

Microsoft Copilot For Customer Success
Published 6/2026
Created by Thalita Milan | Marketing Automation & HubSpot expert, Anton Voroniuk, Anton Voroniuk Support
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 38 Lectures ( 1h 33m ) | Size: 3.5 GB
Boost productivity and streamline customer success with Microsoft Copilot
What you'll learn
⚡ Use Microsoft Copilot to streamline customer success workflows and daily tasks
⚡ Turn raw customer data into actionable insights for better decision-making
⚡ Identify risks, opportunities, and growth signals to improve retention and expansion
⚡ Draft high-impact messages, meeting briefs, and executive-ready updates efficiently
⚡ Apply AI responsibly, balancing Copilot assistance with human judgment and best practices
Requirements
❗ No prior experience with AI or Microsoft Copilot is required
❗ Basic familiarity with customer success or client management concepts is helpful but not mandatory

The Confidence Engine Customer Success Principles for Trust - Driven Security Leadership | 530.34 KB

Title: The Confidence Engine
Author: Chris Campbell
Category: Business & Finance, Industries & Professions, Information Management, Nonfiction, Computers, Networking & Communications, Computer Security, Management & Leadership, Leadership
Language: English | 180 Pages | ISBN: 9781977293428

Customer Experience Management in the Caribbean Concepts, Case Studies and Challenges | 20.6 MB

Title: Customer Experience Management in the Caribbean : Concepts, Case Studies and Challenges
Author: Jordan, Leslie-ann (EDT); Crick, Anne P. (EDT)
Category: Business & Finance, Marketing & Sales, Customer Service, Industries & Professions, Hospitality, Tourism & Travel, Industries
Language: English | 198 Pages | ISBN: 1800626770

Modern Customer Experience: How To Understand Their Needs
Published 6/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 29m | Size: 923.95 MB

Customer Service In 45 Minutes
Published 5/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 42m | Size: 876.14 MB